Terms and Conditions

Effective Date: 2026.06.01

Welcome to Penguinintlbrands.com! These Terms and Conditions outline the rules and regulations for the use of our website and services, applicable to both online and in-store purchases.

By accessing or purchasing from Penguinintlbrands.com, you accept and agree to be bound by the following terms. If you disagree with any part of these terms, please refrain from using our services.

1. Store Details

2. Products & Pricing

• All products displayed on the website are subject to availability.
• Prices are listed in Sri Lankan Rupees (LKR) and are subject to change without prior notice.
• We reserve the right to modify or discontinue any product at any time.

3. Orders & Payments

• Orders can be placed online via our website or in-store.
• Accepted payment methods include cash, bank transfer, credit/debit cards, and other listed payment gateways.
• Orders are only confirmed upon receipt of full payment unless otherwise agreed.

4. Delivery & Shipping

• Delivery services are available within Sri Lanka. Delivery charges may vary based on the delivery location and order value.
• Estimated delivery time will be communicated at the time of purchase.
• We are not liable for delays caused by external factors beyond our control.

5. Returns & Exchanges

• Returns or exchanges are accepted within 7 days of purchase/delivery for eligible items.
• Items must be in original condition, unused, and with all tags and packaging intact.
• Perishable goods, personal care items, or clearance products are non-returnable.
• Proof of purchase (receipt or invoice) is required for all returns and exchanges.

6. In-Store Policy

• Please retain your in-store purchase receipts for any warranty or return inquiries.
• Product availability may differ between the physical store and online shop.

7. Warranty

• Warranty terms vary depending on the product. Please refer to the specific product page or contact us for more details.
• Warranties cover manufacturing defects only and do not include damages caused by misuse or accidents.

8. Privacy

• We respect your privacy and take data protection seriously.
• Your personal data will be used only to process orders, communicate with you, and improve our services.
• For more details, refer to our Privacy Policy.

9. Intellectual Property

All content on Penguinintlbrands.com, including text, graphics, logos, and product images, is the property of Penguinintlbrands.com and may not be used or reproduced without written permission.

10. Modifications

We reserve the right to revise these Terms and Conditions at any time. Changes will be updated on this page, and continued use of the site will constitute your acceptance of the revised terms.

11. Contact Us

For questions regarding these Terms and Conditions, feel free to contact us: